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Ahead of the rush.

For cafés and quick service: the line builds unnoticed. Your shift lead gets the heads-up before it reaches the door.

Pulses OS Queue and service screen: the line and the wait now, the heads-ups sent to the shift lead, and order-to-hand time stage by stage at the counter and the drive-thru

From the door to your shift lead.

  1. 01

    Pulses Vision above the door and counter

    A Pulses Vision device sits on the ceiling over the way in and over the counter, and over the drive-thru lane where there is one.

  2. 02

    Queues, waits and walkouts, understood

    The line and the wait, right now. Order-to-hand time covers the whole visit, not just the till. Walkouts and return visits are counted, no app or card needed.

  3. 03

    Your shift lead gets the heads-up

    The shift team hears when the line builds, before it reaches the door. On WhatsApp, Teams, SMS or email. The visitor curve by hour, turned into who to roster and when.

By design All processing happens on the device; only anonymous metadata leaves.Guests are counted as journeys, never as identities: no app, no card.Heads-ups on the channels your team already answers

The rush, the line, the guests.

Pulses OS The morning rush screen: walk-ins by the hour against a typical day, and the roster the curve asks for, hour by hour 01 / 03

Morning Rush

Walk-ins by the hour against a typical day, and the roster the curve asks for.

Pulses OS Queue and service screen: the line and the wait now, the heads-ups sent to the shift lead, and order-to-hand time stage by stage at the counter and the drive-thru 02 / 03

Queue and Service

The line and the wait now, a heads-up before the door, and order to hand stage by stage.

Pulses OS Guests screen: walk-ins and guests who left without ordering by the hour, and new and repeat guests 03 / 03

Guests

Guests who left without ordering, and how long the line was. New and repeat guests, no app or card.

Pulses OS The morning rush screen: walk-ins by the hour against a typical day, and the roster the curve asks for, hour by hourPulses OS Queue and service screen: the line and the wait now, the heads-ups sent to the shift lead, and order-to-hand time stage by stage at the counter and the drive-thruPulses OS Guests screen: walk-ins and guests who left without ordering by the hour, and new and repeat guests

At a busy coffee shop.

Take it to your team.

Walk your floor with us.

We walk through your rush hours with you, from the door to the counter.

Book a walkthrough

How it works in other industries