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Aviation & Airports

Security lane 2: 18 waiting.

See the wait at each lane. Open the next one sooner.

  1. See

    Pulses Vision counts the passengers waiting at each check-in and security lane.

  2. Understand

    Pulses OS measures each lane's wait against your service target.

  3. Act

    An AI Operator alerts the duty manager to open lane 5, with your approval.

Your terms on screen

Entity
Passenger
Location
Terminal
Zone
Gate / Lounge
Queue
Security Line
Staff
Ground staff
Compliance
Aviation Safety

Aviation Use Cases

Each use case names its Pulses OS module and AI Operator skills.

Compliance

Restricted zones, on record

Pulses Compliance alerts security when someone enters a restricted zone, and keeps the record for audits.

AI Operator skills

  • Regulatory Audit
  • Access Control
  • Safety Escalation
  • Incident Documentation
  • Pulses OS module
  • Pulses Compliance

Throughput

Each lane's wait, live

The Ops Operator's Throughput skill times each security lane, and alerts the supervisor to open another.

AI Operator skills

  • Throughput
  • SLA Monitor
  • Staffing
  • Busy Hours
  • Pulses OS module
  • Pulses Ops

Experience

Busy hours in shops and lounges

Pulses CX counts visits and time spent in each shop and lounge, by hour.

AI Operator skills

  • Sales
  • Upsell
  • Reception
  • Q&A
  • Pulses OS module
  • Pulses CX

Fleet

Cars and shuttles at the kerb

Pulses OS counts cars in each lot and shuttles at each stop. The Ops Operator flags full lots.

AI Operator skills

  • Resource Planning
  • Busy Hours
  • Throughput
  • Pulses OS module
  • Pulses Ops
  • Pulses OS

Pulses OS for airports

  • Pulses CX

    Experience & Revenue

    Shop and lounge visits, time spent and busy hours

    • Sales
    • Reception
    • Upsell
    • Q&A
  • Pulses Ops

    Operations & SLAs

    Lane waits, gate crowds, staff moves and kerbside vehicles

    • Throughput
    • Staffing
    • Busy Hours
    • SLA Monitor
    • Resource Planning
  • Pulses Compliance

    Standards & Security

    Restricted-area alerts, safety escalation and audit records

    • Regulatory Audit
    • Access Control
    • Safety Escalation
    • Incident Documentation

See it at your security lanes.

We walk your terminal and pick the first lane.