Service centres
The whole visit, zone by zone.
Where people waited, and for how long. Bad visits, flagged for review.
- Busy and idle counters, live
- The path between services
- Visits flagged against your standard
Government & Public Sector
Counter waits, lane checks and free spaces, live, centre by centre.
How it works
Waiting · 18 min Illustrative Each visit is counted from the door to the counter.
Wait by counter · minutes
Counter 4 is 8 min over standard.
IllustrativeEach counter's wait is checked against the standard you set.
AI Operator · now
Counter 4 is 8 min over its wait standard. Open counter 6?
ApproveNot now
To the duty supervisor
The supervisor gets the alert and opens a counter, with your approval.
Illustrative example. Waits are not from a customer site.
Where it works
Scroll each area. Some have a full use case and film.
Service centres
Where people waited, and for how long. Bad visits, flagged for review.
Inspection lanes
Both stages timed to the second. Your inspectors decide.
Unserved visits
See who came in and left without being served.
Busy hours
Peak hours by zone, so rosters follow the visitors.
Car parks & fleet
Vehicles counted in each car park and fleet bay.
Zone entries, alerts and audit records for your security standards.
Active Skills
Counter waits, staffing and car parks across your service centres.
Active Skills
Waits, repeat visits and visit quality at each service centre.
Active Skills
Ask Pulses
Hello. Ask a question, or type your business.
Pulses spots a growing queue or a late car as it happens, and alerts your team.
What leaves the device is anonymous data, not video.
No. Pulses works alongside it, and can process its feeds on site.
Pulses Vision indoors, Vision Pro outdoors, Vision Tower for temporary sites, Vision Roam on vehicles.
Your supervisors, on the channels they use, with your approval.
Book a walkthrough. We find where Pulses helps first.
See Pulses at your site. Book a walkthrough.
Book a Walkthrough